We are ready to welcome you back to travel with confidence. JourneySafe is Outback Spirit’s new health and travel policy developed in response to the Coronavirus pandemic. With JourneySafe, you can rest assured you’ll enjoy a remarkable holiday with your health and safety promoted.

Our JourneySafe protocols not only comply fully with both Government and Industry standards, they go beyond. Your health and wellbeing will be at the forefront of everything we do and will enhance your unique experience with Outback Spirit.

Fresh & Clean – Exceptional Hygiene

Uncompromising cleaning and hygiene practices are already a feature of a Journey Beyond Experience. JourneySafe provides additional cleaning, sanitising and hygiene practices in all areas with particular emphasis on high touch points and hard surfaces.

Our coaches, vessels, planes, vehicles and lodges are fully equipped with all that you will need. Hand sanitising stations will be available in all public areas and personal hygiene kits also available where appropriate.

Fit for Travel – Be well, Journey well

Guests will be asked to complete pre-travel ‘fit for travel’ requirements. This will give you, and all fellow guests travelling, an added level of assurance. Guests with any symptoms of illness will not be allowed to travel.

JourneySafe includes the implementation of protocols for when guests or staff become unwell during travel or during an experience. We are able to respond quickly and discretely to any such event, including ensuring safe return from remote locations.

Ready to Roll – Training & Expertise

All Outback Spirit staff have undertaken mandatory JourneySafe training and will be proficient in our safety protocols whilst maintaining exemplary service.

We will ensure our experience partners (contractors and suppliers) are also activating appropriate COVID Safe practices and that we have sighted and verified the COVID safe operating plans for all our partners.

Safe Space – Physical Distancing

Guests can be assured that physical distancing and hygiene practices will be adhered to for travel and all experiences.

In circumstances where physical distancing is not possible, we will ensure the highest levels of cleaning, hygiene and personal protection options are available so that you can travel with confidence.

Where dining is offered, stricter than usual hygiene measures will be in place. Buffets and shared platter offerings have been removed and all meals will be individually plated or individual meal or snack packs offered.

Your Way – Flexibility to suit you

To ensure you can enjoy travel with confidence during these challenging times, we are committed to offering even more flexibility in how you choose to travel with us.

With changing circumstances, we understand that guests’ needs may change and to accommodate this we are offering more flexibility than ever with our bookings, rescheduling and cancellation options.